Leadership & Staffing Support

Mentorship Programs

• New Director/ Administrator Mentorship
• New Nurse Mentorship

Coverage Solutions

• Temporary or ongoing nurse coverage
• Vacation coverage for Nurse Leadership & Referral Managers
• Interim Assisted Living Nurse coverage

Education & Training

Core Caregiver Training

• CBRF 101
• RA job responsibilities and expectations
• HIPAA & public conversation guidelines
• Scope of practice, punctuality, and professionalism
• Workplace safety and health

Resident Care & Clinical Skills

• ADL support (transfers, dressing, bathing, etc.)
• Hoyer and stand-up lift training
• Abuse/ neglect prevention
• Dehydration, feeding techniques, hearing aids basics
• Chewing/ swallowing precautions and special diets

RN Delegation & Advanced Skills

• Medication administration (vaginal, rectal)
• Enteral feedings
• Respiratory disease, diabetes, ostomy, and catheter care
• Change of condition protocols and RN notification
• End-of-life care: Full Code/ DNR, Hospice, Advanced Directives

Certification Courses

• CBRF Certification
• First Aid & Safety
• Fire Safety
• Infection Control

Survey & Compliance Support

Survey Preparation

• Mock surveys for staff and resident readiness
• Interview prep for residents and team

Plan of Correction (POC) Support

• POC organization, resource/ tool creation
• Nurse-led implementation, audits, and corrective education

Survey Presence & Documentation

• Onsite support during surveys
• Chart reviews and compliance timelines

Specialty Program Support

Infection Control

• Binder setup and ongoing support
• Education, audits, and outbreak management

Wound Care

• Wound rounds by certified WCC nurse
• Wound education and documentation support
• Program development and pressure injury revie

Phlebotomy Services

• Blood draws by trained staff
• Documentation and lab submission

Accident & Incident Management

• Fall IDT documentation and education
• Reviews for high-risk incidents

QAPI Program Support

• Setup, staff education, and report formatting
• Root cause analysis training for falls, injuries, and medication errors

Resident Service Support

Assessments & Care Plans

• ISP and assessment audits
• Documentation updates within EHR

Vaccine Clinics

• Onsite clinics for staff and residents

Transitions & Acquisitions

Facility & Business Support

• Process reviews and business case evaluations
• Licensing, credentialing, compliance guidance

Operational Strategy

• Organizational structure design
• Risk mitigation strategies
• HUD risk assessment and acquisition support

Communication & Negotiation

• Stakeholder education and communication planning
• Support for negotiation and onboarding processes